Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Lattice Engine.

Last Updated: January 15, 2024GDPR CompliantData Protected
Privacy Policy Summary
Here's what you need to know about how we handle your data:

We collect minimal data

Only what's necessary to provide our services

Your code stays private

We don't access your code without permission

Strong security measures

Encryption and secure infrastructure

You control your data

Access, update, or delete anytime

No selling of data

We never sell your personal information

Transparent practices

Clear communication about data use

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

  • Name and email address
  • Account credentials and authentication information
  • Payment and billing information
  • Communication preferences
  • Support requests and correspondence

Usage Information

We automatically collect certain information about your use of our services.

  • Device information (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Performance metrics and error logs
  • Session duration and frequency of use

Code and Project Data

Information related to your development projects and code repositories.

  • Project specifications and requirements
  • Code snippets and file structures (when explicitly shared)
  • Build logs and deployment information
  • Integration configurations and settings
How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our services.

  • Process your account registration and authentication
  • Provide access to Lattice Engine features and functionality
  • Process payments and manage subscriptions
  • Deliver customer support and technical assistance
  • Send service-related communications and updates

Product Improvement

We analyze usage data to enhance our platform and develop new features.

  • Monitor service performance and reliability
  • Identify and fix bugs and technical issues
  • Analyze user behavior to improve user experience
  • Develop new features and capabilities
  • Conduct research and analytics

Communication

We may use your contact information to communicate with you about our services.

  • Send important service announcements
  • Provide technical support and assistance
  • Share product updates and new features
  • Send marketing communications (with your consent)
  • Respond to your inquiries and feedback
Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who assist us in operating our business.

  • Cloud hosting and infrastructure providers
  • Payment processing services
  • Customer support platforms
  • Analytics and monitoring tools
  • Email and communication services

Legal Requirements

We may disclose your information when required by law or to protect our rights.

  • Comply with legal obligations and court orders
  • Respond to lawful requests from government authorities
  • Protect our rights, property, and safety
  • Enforce our terms of service and policies
  • Prevent fraud and abuse of our services

Business Transfers

Your information may be transferred in connection with business transactions.

  • Mergers, acquisitions, or asset sales
  • Bankruptcy or insolvency proceedings
  • Corporate restructuring or reorganization
  • Due diligence processes
  • Successor entity obligations
Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your information.

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response and breach notification procedures

Data Retention

We retain your information only as long as necessary for legitimate business purposes.

  • Account information retained while your account is active
  • Usage data retained for analytics and improvement purposes
  • Support communications retained for quality assurance
  • Legal and regulatory compliance requirements
  • Secure deletion procedures for expired data
Your Rights and Choices

Access and Control

You have certain rights regarding your personal information.

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications

Privacy Settings

You can control various aspects of how your information is used.

  • Manage communication preferences
  • Control data sharing with third parties
  • Adjust analytics and tracking settings
  • Configure security and authentication options
  • Set data retention preferences

Regional Rights

Additional rights may apply based on your location.

  • GDPR rights for EU residents
  • CCPA rights for California residents
  • Right to data portability
  • Right to be forgotten
  • Right to object to processing
International Data Transfers

Cross-Border Processing

Your information may be processed in countries other than your own.

  • Data centers located in multiple jurisdictions
  • Appropriate safeguards for international transfers
  • Standard contractual clauses with service providers
  • Adequacy decisions and certification programs
  • Your consent for specific transfers when required
Cookies and Tracking Technologies

Types of Cookies

We use various types of cookies and similar technologies.

  • Essential cookies for basic functionality
  • Performance cookies for analytics
  • Functional cookies for enhanced features
  • Targeting cookies for personalized content
  • Third-party cookies from integrated services

Cookie Management

You can control cookie settings through your browser or our preferences.

  • Browser settings to block or delete cookies
  • Opt-out mechanisms for analytics cookies
  • Third-party opt-out tools and services
  • Cookie preference center in our application
  • Impact of disabling cookies on functionality
Contact Us About Privacy
If you have questions about this privacy policy or our data practices, we're here to help.

Privacy Officer

Email: privacy@project-lattice.site

Response time: Within 48 hours

Available: Monday - Friday, 9 AM - 5 PM PST

Data Protection Rights

• Request access to your data

• Correct inaccurate information

• Delete your account and data

• Export your data

• Object to data processing

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Notify you via email at least 30 days before changes take effect
  • Display a prominent notice in our application
  • Update the "Last Updated" date at the top of this policy
  • Provide you with the opportunity to review and accept the changes

Your continued use of our services after the effective date of any changes constitutes acceptance of the updated privacy policy.